
Privacy Policy
How we protect and handle your information
Last Updated: July 18, 2025
Overview
Skidooly ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our appointment rescheduling app and related services.
Information We Collect
1. Information You Provide
- Email Address: For app notifications and account management
- Calendar Data: Access to your Apple Calendar to view and reschedule appointments
- Customer Information: Names and contact details you choose to store in the app
- Custom Messages: Message templates you create for rescheduling communications
2. Automatically Collected Information
- Usage Data: How you use the app, frequency of reschedules, and feature usage
- Device Information: iOS version, device type, and app version
- Performance Data: Crash reports and error logs to improve app stability
How We Use Your Information
- Core Functionality: To provide appointment rescheduling services
- Communication: To send appointment-related messages to your customers
- App Improvement: To analyze usage patterns and improve features
- Support: To provide customer support and troubleshoot issues
- Legal Compliance: To comply with applicable laws and regulations
Data Storage and Security
Local Storage
Most of your data stays on your device:
- Calendar data remains in your Apple Calendar
- Customer information is stored locally on your device
- Message templates are saved locally
Cloud Storage
Limited data is stored securely in the cloud:
- Account information and subscription status
- Usage analytics (anonymized)
- App preferences and settings
Security Measures
- End-to-end encryption for data transmission
- Secure cloud storage with industry-standard protections
- Regular security audits and updates
- No storage of payment information (handled by Apple)
Information Sharing
We do not sell, trade, or rent your personal information. We may share information only in these limited circumstances:
- Service Providers: Trusted third parties who help operate our app (under strict confidentiality)
- Legal Requirements: When required by law or to protect our rights
- Business Transfer: In the event of a merger or acquisition (users will be notified)
Your Rights and Choices
- Access: View the personal information we have about you
- Correction: Update or correct your information
- Deletion: Request deletion of your account and data
- Portability: Export your data in a readable format
- Opt-out: Disable analytics and non-essential data collection
Apple App Store and In-App Purchases
- Subscription payments are processed by Apple
- Apple's Privacy Policy applies to payment information
- We receive only subscription status, not payment details
- Refunds and billing issues are handled through Apple
Children's Privacy
Skidooly is intended for business use by adults. We do not knowingly collect information from children under 13. If we become aware of such data collection, we will delete it immediately.
International Users
If you use Skidooly outside the United States, your information may be transferred to and processed in the US, where our servers are located. By using the app, you consent to this transfer.
Changes to This Policy
We may update this Privacy Policy periodically. We will notify users of significant changes through the app or email. Continued use of Skidooly after changes constitutes acceptance of the updated policy.
Contact Us
If you have questions about this Privacy Policy or want to exercise your rights, contact us:
- Email: privacy@skidooly.com
- Response Time: We will respond within 30 days